Look-up Status of your Booking

Maximum 10 look-ups per 24 hours, per user. If you have exceeded the limit, please log into your account to view all your bookings and orders.

Answers to FAQs:

  • Your Booking ID # can be found within your Order Details (print out or order confirmation email). An Order may have multiple bookings.
  • If you only know your order #, the previous number in the sequence is likely your booking ID number.
    I.e. Order #12254 -> Booking ID #12253 
  • Check-in is 1:00 PM and Check-out is 11:00 PM. For early or later check-out times please contact management for availability. Extra fees may apply.
  • For Motel guests checking in after 6 PM please text/call 236-800-2024 to notify us of your estimated time of arrival and we will set up a keybox for you and send you the code.
  • Campsite guests with reservations please go ahead and set up at your booked site. The camp host will follow up for any outstanding balance.
  • Order ‘On Hold’ waiting for etransfer payments are held for up to 72 hours. We must receive email confirmations with confirmation code to change the status to complete (paid).
  • View Cancellation Policy.