Cancellation Policies
Reserved campsites that are prebooked can be cancelled up to one month prior to the date of booking for a full refund.
Reserved motel rooms that are prebooked can be cancelled up to seven days prior to the date of booking for a full refund.
If you have booked and paid your booking in full and then choose to cancel, the amount equivalent to one night’s stay will be forfeited if cancelled after the allowable cancellation period stated above.
Any refund amounts will be less any processing and/or transaction fees. We may not be able to provide full refunds after 90 days from the transaction date for credit card purchases (refunds may be issued via our head office by cheque or etransfer).
Deposits are non-refundable after the cancellation period(s) have passed or can be transferrable as a deposit credit to another booking (that will be booked within 2 months of the original booking) at the approval and discretion of the Resort Manager.